From start to finish Alain Belzile planned my trip to perfection. I didn't have a worry in the world. I had not travelled in many years and Alain made my trip simple and easy from start to finish. The resort was number 1 and the people were so gracious. They greeted me and took great care to make sure that my luggage was taken to my room as well as picked up when I was leaving. Alain had taken great pains to ensure that I had a nice quiet room facing the ocean and I was pleased as it also overlooked the pool area. Alain took great pains to ensure that my trip was special as I had lost my husband and I needed to rest and re-coup from my loss. The resort had wonderful restaurants and they had plenty of day trips and excursions for tourists to go on. All in all it was an excellent vacation and I highly recommend Centre Holidays to anyone.
My husband and I just returned home from an amazing trip to Europe where we enjoyed our very first River Cruise on the Rhine from Amsterdam to Switzerland. The whole trip from start to finish was incredible thanks to our travel agent, Alain Belzile with Silver Travel.
This was my first time traveling to Europe and I was very nervous but Alain looked after every detail so we wouldn't have to worry about anything. As soon as we told him we were ready to look at booking a vacation, he was quick, informative and patient with us as he went over options and suggestions. He met with us in person several times and went through all the details and answered many questions along the way. He gave us so much confidence as nervous travelers that we had nothing to worry about once our journey began.
We wanted to add a couple days in Amsterdam at the start of our trip before boarding the Avalon Expression and added a couple days at the end of our trip in Luzerne, Switzerland. Alain had everything arranged from transfers to the hotel, hotel bookings and airport transfers. Everything was well organized and it made our trip even more special because we didn't have to worry about anything! Alain even gave us some travel gifts before we left that would be useful for our trip. WOW, he went over and above to make sure this was a trip of a lifetime for us. We can't thank him enough for his kindness, attentiveness, expertise and the fact that he truly wanted us to have the best trip possible. He is an agent that cares about his clients and we look forward to booking another vacation in the near future through Alain. We will definitely be recommending Alain to any of our family and friends that are looking to book a vacation.
Thank you for doing the hard work Alain and making our dream trip become a reality. It was truly AMAZING!!
Dealing with with Alain made booking our travels to Cuba such a breeze. He did all the heavy lifting for us, we just told him when and where and he did the rest. Once he booked and made sure all was in order, he even sent us a nice little travel care package so we were ready to fly, so thoughtful!
We started our 16 day tour of Costa Rica by taking three extra days at the start, ensuring that we made it in time, to become climatized and also to visit the capital city of San Jose. If we had to do it over again, we would have only spend one extra day in San Jose. We would recommend that if extra time is desired, we would have taken it at the end, to visit or revisit the places that we really liked, or never had seen during this trip. Overall it was a fantastic trip and recommended to anyone who wishes to see the diversity of this beautiful country. I would like to give a formal thank you to Alain who flawlessly arranged every detail of this trip. We would highly recommend Alain, Silver Travel and specifically G Adventures for their excellent work on this tour.
Given that I began planning this trip in 2017, I was overjoyed to be arriving in Scotland on Sept. 4, 2022 to begin my “trip of a lifetime”. This hiking journey, inspired by my father's wish, took me from John O'Groats at the north-eastern tip of Scotland to Land's End at the south-western tip of England a distance of about 900 miles / 1440 km.
I walked for 85 days on long-distance paths, canal tow paths, public footpaths, country lanes, and roads from one village / town to the next. My accommodation varied from hostel bunks to B&Bs, Pub Inns and local hotels. In larger towns and cities, I visited museums, art galleries, cathedrals and churches. I met dog walkers, cyclists, other hikers, pub staff, shopkeepers and other locals who were always friendly and helpful in answering my questions and setting me in the right direction to my next destination.
From the moment I met with Alain Belzile, I felt completely supported in preparing for my trip. He asked pertinent questions, gave me a step-by-step guide to create a route map on Google, provided advice on trip safety, insurance, accommodation, “what to bring” and was always keenly interested in how my trip plans were coming together. My departing and return flights were ideal both in terms of itinerary and cost. Thank you, Alain.
In May of this year my wife and I enjoyed three weeks in Holland, France, Germany, Switzerland and the UK. This was our second trip that Alain arranged for us, the first one being our January 2020 to Australia and cruise to French Polynesia. See my separate review.
Our tour was evenly divided into three main portions. Our first was spent in Holland, first seeing Amsterdam and then touring by car to Apeldoorn, Arnhem, Nijmegen and The Hague and then back to Amsterdam. Back in the big city our rental car was returned and we started our second week, a river cruise down the Rhine on the Avalon Panorama. The cruise brought us to Cologne, Rudesheim and Mainz, Germany then on to Strasbourg, France and finally to Basel, Switzerland. The service on the cruise was excellent and stops included interesting side trips. Our third week started in Basel where we boarded the high speed TGV train to Paris. On arrival in Paris Alain made arrangements with Monogram, who looked after ground transportations and accommodations for the last leg of our trip. We taxied to our hotel, practically at the foot of the Eiffel Tower, and then spend the rest of the day and the next two days checking out the City of Light. We then transferred to the train station and boarded the Eurostar to London via the tunnel beneath the English Channel. Three days in London wrapped it up and we flew home from Heathrow.
I can't say enough good things about how Alain organized this trip. One feature I really appreciated was his association with Monogram which allowed for taxis, city tours and similar details to be arranged in advance so the entire experience was seamless. I also liked how we were able to pay for some elements of the trip bit by bit in advance as he completed the arrangements. This meant that almost the entire cost had been covered before we left home. That said, he also made sure we had adequate cancellation insurance in case anything beyond our control happened at the last minute.
As noted above, this was not our first trip with Silver Travel. It won't be our last either. If you're looking for an enjoyable travel experience at reasonable cost, give Alain a call.
Alain helped me plan a two-week trip to the UK and Ireland with a very short window of about two weeks and worked with us while he was on his own getaway for his anniversary. I appreciate immensely his dedication to ensuring we had a great vacation. Alain booked accommodations for us that fit our desire for unique, comfortable hotels with a great location while moving around London with stops in Dublin, and Edinburgh. Alain took an extensive list of activities we wanted to do and curated tours and passes for all our most wanted endeavours within a very tailored schedule. From hop on hop off tour passes in London, Dublin and Edinburgh, to a full-day sightseeing tour from Edinburgh to St. Andrew's, we were able to take in everything, see things we didn't know we wanted to see, and it was so easy. Alain provided great advice along the way, and connected us with Brenda to secure the right COVID insurance for our needs; travelling during a global pandemic isn't without risk and we were able to make this happen and felt safe.
We owe Alain a debt of gratitude for his time and energy to help us have the best time on our trip. It was an action-packed adventure and we enjoyed every minute of it!
Thanks so much, Alain!
October 11, 2021
South American Cruise With Holland America Line (March - April, 2020)
South American Cruise With Holland America Line (March - April, 2020)
My husband Wayne and I engaged the services of Alain Belzile, Travel Advisor, for a cruise to South America in March 2020. We found Alain to be professional, knowledgeable, and supremely accommodating in ensuring that all details of our planned vacation were exactly what we wanted. Alain conferred with us frequently throughout the process of making all the arrangements for our flights, transportation from the airport to our hotel, and overnight accommodation in Buenos Aires before embarking on the ship. He also communicated with Holland America Line to finalize all the cruise arrangements and even registered us with Global Affairs Canada before we left home. His pro-active approach to covering every aspect of the trip was exceptional, and the documentation he provided was clear, concise, and accurate in every detail.
Our cruise from Buenos Aires, Argentina, to San Antonio, Chile, was interrupted a week after it began because of port closures due to the Covid-19 outbreak. When this occurred, we were advised to arrange flights back to Canada as soon as possible. On the evening of Sunday, March 15, we requested that Alain make arrangements for us, and within a few hours, he emailed us details of confirmed flights and hotel accommodations (saving us the stress of trying to manage the complex arrangements via mobile phone from a ship in the Strait of Magellan!) The next day we were informed that we would not be permitted to disembark the ship to catch our flights, so we informed Alain, who immediately cancelled all arrangements made the day before. From that time, he communicated continually with both the airline and the hotel to secure reimbursement for our cancelled reservations.
Our cruise was scheduled to finish on Saturday, March 21, at San Antonio, Chile, so we were confirmed on a flight from Santiago to Toronto that evening; however, further complications onboard the ship made it impossible for us to reach the port, so again, Alain cancelled our flight arrangements and communicated with us regularly, prepared to undertake whatever other arrangements we might require, and volunteering to help with any personal matters that needed attention because of our extended absence.
We cannot say enough about the commitment Alain showed in arranging our wonderful trip at the outset, and to handling the many unforeseen circumstances that changed the plans in an atmosphere of uncertainty and urgency. We knew that he was monitoring our situation and was prepared to help us in any and every way. This was a great source of comfort and relief to us in our situation. He remains in contact with us while final reimbursements are working their way through the system.
Alain also arranged a trip for my sister and me to visit the German Christmas Markets in Quebec City in November 2019. The markets are marvelous (closely resembling those in Germany), and we were delighted with his selection of a heritage hotel a few minutes’ walk from the market site. (He also manages to find the best flight deals!!). Merci, Alain, you are a star!
Notre agent nous a fait plusieurs recommandations sur plusieurs hotels tout inclus a Riviera Maya et nous avons choisi le Riu Tequila, nous avions quelques demandes et preferences pour le sejour et a notre arrivée, tout etait comme nous l`avions demandé ! Pas de mauvaises surprises! Merci beaucoup a notre agent Alain pour son temps et ses renseignements precieux! A la prochaine!
From late December 2019 to mid January 2020 my wife and I enjoyed our second trip to Australia and our first ever ocean cruise; ten days from Sydney to points in French Polynesia and return. This was preceded by several days in Sydney including the New Year 2020 fireworks, shopping and visiting famous Bondi Beach on New Year's Day plus a one day side trip to the national capital, Canberra. The entire trip was nothing short of spectacular.
Our travel companions, who happened to be our Silver Travel Advisor, Alain, and his gorgeous wife Marjorie were delightful to be with the entire time. Alain arranged every detail of this trip and not one part of our trip went wrong. We would highly recommend Alain and Silver Travel and we are already looking forward to having him arrange our next adventure.
Je quitte aujourdhui pour une petite expédition de 11 semaines en Australie pour combiner la visite de famille et lexploration de cet immense pays!
Alain ma guidé pour la préparation de mon voyage et il ma trouvé des très bons prix pour les réservations dont javais besoin. Il propose des options et nous laisse la flexibilité de finaliser nos choix.
Bref, super service! Merci!
Just back from the Royalton Punta Cana in the Dominican Republic. What a great trip. The resort was everything one could hope for. Great food, super friendly staff, warm days with lots of sun. The thing I like most of all is that it is super clean. Looking forward to next year!!!
February 21, 2019
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